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2 Retail Insights for Applications

Overview

While Retail Insights is a standalone Oracle Retail product, parts of the application are also available to all customers having any Retail Analytics and Planning (RAP) solution. The following applications qualify as a RAP solution in this context:

  • Merchandise Financial Planning (MFP)

  • Assortment Planning (AP) and Space Optimization (ASO)

  • Inventory Planning Optimization (IPO)

  • Lifecycle Pricing Optimization (LPO)

Subscribing to one or more of these applications will give you the option to use the following components of RI:

  • Access to a subset of metrics/attributes within the RI metadata (a.k.a. RPD), which will be controlled via OCI IAM groups

  • Access to any pre-built Data Visualization workbooks which come with RI or any of the other RAP solutions

  • The ability to create your own workbooks in DV using data stored in RI

  • The ability to link your DV workbooks to Retail Home dashboards

If you get a full subscription to Retail Insights, then you would additionally have access to many more features:

  • Reporting on customer and consumer data, including loyalty transactions, customer segments and attributes, and consumer profiles

  • As-was historical reporting to show your transactional data against prior versions of your merchandise or location hierarchies before reclassifications were applied

  • Flexible fact interfaces for loading external data that conforms to Retail Insights dimensions

  • Merchandising data not directly related to other RAP applications, such as deals, stock ledger, stock counts, supplier compliance, and many other areas

  • Analytics Classic user interface, which allows for creation of more traditional dashboards and formatted reports, scheduling of agents for delivery to email, and formatted Retail Home tile measures

Getting Started

Before you can begin using Retail Insights (RI) to build reports on your business data, there are certain prerequisites that must be completed. The table below summarizes the necessary steps to enable RI within your Retail Analytics and Planning (RAP) environment.

PrerequisiteDescription
Aggregated Historical DataRI uses pre-summarized data at various levels of aggregation such
as department-store-week. These tables are typically left empty
for a non-RI customer, so you will be expected to populate them
with your historical data prior to using any RI reporting. If you
have already loaded data into a RAP solution, then refer to the
Aggregation Utility in the AIF Operations Guide for details on how
to populate these additional data warehouse tables.
Nightly Batch ProgramsThere are many jobs within the AIF DATA batch schedule in POM
that are specifcally for RI usage. These jobs may currently be
disabled in your environment and you will be expected to enable
them before you can use any RI reporting functionality. It will be
important to test these programs in your non-production
environments frst so you can understand their impact on your
nightly batch timings and their behavior on your data.
User SetupRI requires specifc user groups be assigned from OCI IAM, as
these groups determine what data and functionality the users will
have access to. Unauthenticated users will not be able to run
reports created with RI data or build reports of their own.
Planning ExportsIf you are a planning customer, then you will want to integrate
your approved plans or forecast from the planning solutions to RI,
this may be disabled in your environment and needs
confguration.
Metric LabelsRI supports custom labels for measures and attributes, which are
confgured using Retail Home. Most retailers want their users to
see specifc labels in reports.

Aggregated Historical Data

One of the key benefits of Retail Insights is the data warehouse tables which summarize your data at various levels such as department, store, and fiscal week. These tables allow reports which would normally need to consume huge amounts of data to instead return very quickly as the database already has the values you need pre-calculated. For most Retail Analytics and Planning (RAP) customers, these tables will initially be empty as they are not used by applications other than RI. To populate the RI aggregate tables with your existing data, an aggregation utility program has been provided that can take your base transactional data such as sales or inventory and calculate the higher level aggregations.

It is best to run these processes in a non-production environment first as they can take multiple days to execute and you will want to verify that the resulting tables have correctly summarized your data before performing the same steps in your production environment. If you have other ongoing projects for Oracle Retail applications, you may ask your implementation partner to perform these activities for you. For more details on the aggregation utility, refer to the AIF Operations Guide.

Nightly Batch Programs

Retail Insights requires many nightly batch programs to load all of the data tables used in reporting. All of the jobs relating to RI are part of the AIF DATA batch schedule in the Process Orchestration and Monitoring (POM) application. Some of these programs are used across all Retail Analytics and Planning (RAP) applications to load and maintain core foundation data elements, while others are used only for RI reporting. For example, the AIF DATA program for weekly inventory (W_RTL_INV_IT_LC_WK_A_JOB) will likely already be enabled in your RAP

environment, but the RI reporting table for subclass inventory (W_RTL_INV_SC_LC_WK_A_JOB) may be disabled. Before you can use RI for reporting, all such jobs in the AIF DATA schedule must be turned on for nightly processing.

Identifying which jobs you must enable in the nightly schedule will depend on the data you are providing as part of your nightly or weekly file uploads, or integrating from the Merchandising Foundation Cloud Services (MFCS). The jobs for RI are named based on the table they operate on, which are in turn named based on the data they contain. If you are providing sales transactions, then you would already be populating the table W_RTL_SLS_TRX_IT_LC_DY_F. For RI reporting, you will want to enable all other jobs in the AIF DATA schedule which contain the same abbreviation “RTL_SLS”. For inventory positions, you will enable jobs having “RTL_INV”, while for inventory receipts you will enable jobs having “RTL_INVRC”, and so on. Just like with the aggregation programs in the previous section, you will want to enable these jobs in your non-production environments first and test their behavior and performance on your dataset before enabling them in your production system.

User Setup

Accessing Retail Insights requires granting users multiple groups within Oracle Identity and Access Management (IAM). Specific to RI usage for the other applications in RAP, there are pre-defined user groups for each solution. These user groups will only have access to the data in RI that is relevant to their role, such as merchandise financial planning users having access to sales, inventory and receipts which are key inputs to the planning process. The table below summarizes the user groups for RI which are intended for use with the other RAP applications.

GroupDescription
<tenant_ID>-MFPInsights_JOBGrants access to data relevant to Merchandise
Financial Planning users
<tenant_ID>-APInsights_JOBGrants access to data relevant to Assortment
Planning users
<tenant_ID>-LPOInsights_JOBGrants access to data relevant to Lifecycle Pricing
Optimization users
<tenant_ID>-IPOInsights_JOBGrants access to data relevant to Inventory
Planning Optimization users

As with all RI groups, these groups are prefixed with the tenant ID of the environment where they will be used (e.g. your stage environment might have a tenant ID of 234rnf348fndfgti and so all groups for that RI environment will start with that sequence of characters). In addition to these groups, your users will also need to be granted access to the Analytics application using a group like DVContentAuthor. For more details on user setup, refer to the Oracle Retail OCI IAM Startup Guide.

Planning Exports

For MFP, AP, and IPO-DF customers, your plan data is not automatically available within Retail Insights. The plan results may need to be configured for integration from the planning system to the data warehouse. This involves configurations both in the planning batch and the AIF DATA batch, database settings in RI to specify the plans to be used, and a one-time update to Oracle Analytics after the setup is done. Some of this work may already have been done in the data warehouse if you are using in-season forecasts in MFP or AP. Refer to the RI Implementation Guide chapter on Planning and Flex Fact Configurations as well as the implementation guides for all of your planning solutions for more details.

Metric Labels

Retail Insights measures can be assigned custom labels from Retail Home to display any value you would like to see in reports. Retailers usually want to see their own names for common values like Net Sales Units and Ending On-Hand Inventory, while also marking empty measures with a prefix or “do not use” label. Refer to the RAP Administration Guide chapter on Managing Label Customization for more details.

Once you have modified any labels, there are two steps to applying them:

1. The batch job W_LOCALIZED_STRING_G_JOB must be enabled in your nightly AIF DATA batch and must run for one night to pull across your changes from Retail Home to RI. You may verify your updated labels in the W_LOCALIZED_STRING_G table in APEX after batch runs.

2. You will need to raise an SR with Oracle Support requesting that the Oracle Analytics server be restarted to apply your Retail Insights label customizations. Currently label changes are only applied during install, upgrades, or server restarts.

Reporting for Merchandise Financial Planning

A user of Merchandise Financial Planning (MFP) that wants to report on their data in RI will have access to two broad categories of data: historical data that is used as input to the planning process, and financial plans that are output from MFP at the end of the planning process. Historical data will include things such as sales, inventory, and receipts. The plan results will include the merchandise plans, financial targets, and location plans (if used). You may combine data from both categories to compare them side by side, such as a report that shows this year’s sales versus last year and plan.

MFP users will have access to the following list of dimensions in RI:

Folder NamePurpose
Business CalendarReport using your primary fnancial calendar, such as the fscal
week.
Gregorian CalendarReport using Gregorian calendar attributes such as the month.
Item As-IsReport on your items and merchandise hierarchy, such as
department.
Organization As IsReport on your locations and organization hierarchy, such as
region.
From Organization As IsReport on the source locations linked with transfer activity,
instead of the receiving location.
Retail Transaction CodeReport on certain transactions like adjustments and receipts based
on their transaction code.
Retail TypeReport on sales by type, such as regular versus promotion.
Time of DayReport on sales transactions by the time of day, if times are
provided in the data.
Purchase OrderReport on purchase orders using attributes like Not Before Date
and OTB EOW Date.

Within these folders, some attributes may not have any data as it will depend on what you are providing into the system. For example, the item dimension includes user-defined attributes

(UDAs) that most MFP customers do not use. Some of these folders may not be usable at all for your data, such as the Time of Day dimension when you are only loading weekly sales totals. When you begin using RI reporting, it will be important to determine what data you have available in the data warehouse and supplement that as needed if you require more data to build your reports.

MFP users will also have access to the following list of facts in RI:

Folder NamePurpose
Intercompany MarginReport on the margin generated by intercompany transactions
(not used in GA solution).
Inventory AdjustmentReport on inventory adjustment transactions such as damaged or
wasted goods.
Inventory PositionReport on your inventory positions such as on-hand and in-transit
stock units.
Inventory ReceiptsReport on inventory receipt transactions such as PO receipts and
transfer receipts.
Inventory ReclassReport on the fnancial effects of merchandise reclassifcations
(not used in GA solution).
Inventory TransferReport on inventory transfers moving stock between owned
locations.
MarkdownReport on the fnancial effects of price changes such as
markdowns.
Purchase On OrderReport on open purchase orders placed with suppliers.
Retailer To FranchiseReport on franchise related activity like franchise sales or
markdowns.
Return To VendorReport on inventory returned to the vendor (RTVs).
SalesReport on your sales and return transactions.
Sales PackReport on sales of pack items, spread down to be shown on the
component items in the pack.
Plan1Report on the primary merchandise plan from MFP.
Plan2Report on the merchandise targets from MFP.
Plan3Report on the location plan from MFP.
Plan4Report on the location targets from MFP.

Just like with the dimensions, some of these areas may not have any data for you to report on. You might not use RTVs as part of your financial plan, or you may not have any franchise stores. Some sales measures such as manual markup counts or item scan counts will not have data if you only provided what is required for MFP. You will need to do a thorough review of your input data and determine the measures you can use in reporting. For the Plan1 through Plan4 facts, these are the MFP plan outputs which require additional integration batch jobs to be running before they will be available to report on.

Reporting for Assortment Planning

A user of Assortment Planning (AP) that wants to report on their data in RI will have access to two broad categories of data: historical data that is used as input to the planning process, and the item plan that is output from AP at the end of the planning process. Historical data will include things such as sales, inventory, and receipts. The plan results will include the sku-

store-week item plan measures. You may combine data from both categories to compare them side by side, such as a report that shows this year’s sales versus last year and plan.

AP users will have access to the following list of dimensions in RI:

Folder NamePurpose
Business CalendarReport using your primary fnancial calendar, such as the fscal
week.
Gregorian CalendarReport using Gregorian calendar attributes such as the month.
Item As-IsReport on your items and merchandise hierarchy, such as
department.
Organization As IsReport on your locations and organization hierarchy, such as
region.
Clusters As IsReport on your data by store cluster, if using clusters from AIF.
Retail Transaction CodeReport on certain transactions like adjustments and receipts based
on their transaction code.
Retail TypeReport on sales by type, such as regular versus promotion.
Time of DayReport on sales transactions by the time of day, if times are
provided in the data.
Purchase OrderReport on purchase orders using attributes like Not Before Date
and OTB EOW Date.

Within these folders, some attributes may not have any data as it will depend on what you are providing into the system. For example, the item dimension includes item supplier attributes that most AP customers do not use. Some of these folders may not be usable at all for your data, such as the Time of Day dimension when you are only loading weekly sales totals. When you begin using RI reporting, it will be important to determine what data you have available in the data warehouse and supplement that as needed if you require more data to build your reports.

AP users will also have access to the following list of facts in RI:

Folder NamePurpose
Intercompany MarginReport on the margin generated by intercompany transactions
(not used in GA solution).
Inventory AdjustmentReport on inventory adjustment transactions such as damaged or
wasted goods.
Inventory PositionReport on your inventory positions such as on-hand and in-transit
stock units.
Inventory ReceiptsReport on inventory receipt transactions such as PO receipts and
transfer receipts.
Inventory TransferReport on inventory transfers moving stock between owned
locations.
Purchase On OrderReport on open purchase orders placed with suppliers.
SalesReport on your sales and return transactions.
Sales PackReport on sales of pack items, spread down to be shown on the
component items in the pack.
Plan5Report on the item plan from AP.

Just like with the dimensions, some of these areas may not have any data for you to report on. You might not use transfers as part of your item plan, or you may not have any pack sales.

Some sales measures such as manual markup counts or item scan counts will not have data if you only provided what is required for AP. You will need to do a thorough review of your input data and determine the measures you can use in reporting. For the Plan5 fact, this is the AP plan output which requires additional integration batch jobs to be running before it will be available to report on.

In addition to the data available in the data warehouse, you may also report on certain outputs from AI Foundation. The AIF data used within AP that will also be available in RI is the size profile ratios and related measures. The size profile data will be available in the following folders:

Folder NamePurpose
Size Profle ResultsReport on the size profle percents generated by AI Foundation.
Size Profle Attr ResultsReport on size profle results pre-aggregated by attribute.
Size Profle Data ErrorsReport on data errors found in the size profle runs.

The size profile results are available at the lowest levels of sku-store, however the attribute based results are only usable by location as they are pre-summarized on specific attribute values (which are include as an attribute in the folder). The data errors folder is a standalone reporting area to expose validation errors around multiple diff groups within a style.

Reporting for Lifecycle Pricing Optimization

A user of Lifecycle Pricing Optimization (LPO) that wants to report on their data in RI will have access to two broad categories of data: historical data that is used as input to the optimization process, and the price recommendations and metrics that arwe output from LPO at the end of the optimization process. Historical data will include things such as sales, inventory, and receipts. The optimization results include the style-color/price zone/week (or other level) price recommendations, inventory and price input measures that feed into those results, and any validation errors that occurred as part of the optimization runs. At this time, the two datasets are largely separate as they do not share a common set of dimensions (historical data is at sku/store/date while the LPO results are only at style-color/price zone/week). The data may exist in the same DV workbook if needed, but as separate tables and graphs, they cannot be viewed side by side in the same table.

Historical Data Usage

LPO users will have access to the following list of dimensions in RI which may be used specifically with the historical fact data like sales and inventory:

Folder NamePurpose
Business CalendarReport using your primary fnancial calendar, such as the fscal
week.
Gregorian CalendarReport using Gregorian calendar attributes such as the month.
Item As-IsReport on your items and merchandise hierarchy, such as
department.
Organization As IsReport on your locations and organization hierarchy, such as
region.
Clusters As IsReport on your historical data aggregated up to the price zone or
store cluster level.
ClearancesReport on historical and upcoming clearance markdowns, which
will be displayed in the LPO user interface after optimization.
Folder NamePurpose
PromotionReport on historical and ongoing promotions linked with sales
transaction activity.
Retail Transaction CodeReport on certain transactions like adjustments and receipts based
on their transaction code.
Retail TypeReport on sales by type, such as regular versus promotion.
Time of DayReport on sales transactions by the time of day, if times are
provided in the data.

Within these folders, some attributes may not have any data as it will depend on what you are providing into the system. For example, the item dimension includes user-defined attributes (UDAs) that you may or may not provide. Some of these folders may not be usable at all for your data, such as the Time of Day dimension if you are only loading weekly sales totals. When you begin using RI reporting, it will be important to determine what data you have available in the data warehouse and supplement that as needed if you require more data to build your reports.

LPO users will also have access to the following list of historical facts in RI:

Folder NamePurpose
Inventory PositionReport on your inventory positions such as on-hand and in-transit
stock units.
Inventory ReceiptsReport on inventory receipt transactions such as PO receipts and
transfer receipts.
PricingReport on historical and current item/location prices.
SalesReport on your sales and return transactions.
Sales PackReport on sales of pack items, spread down to be shown on the
component items in the pack.
Sales PromotionReport on sales with one or more promotions and offers applied
to the transactions, at the individual promo/offer level of detail.
Use in combination with the Promotion dimension.

Just like with the dimensions, some of these areas may not have any data for you to report on. You might not be able to use Sales Promotion measures if you don’t provide sales transactions with promotion identifiers on the transaction lines. Some sales measures such as manual markup counts or item scan counts will not have data if you only provided what is required for LPO. You will need to do a thorough review of your input data and determine the measures you can use in reporting.

LPO Results Data Usage

LPO users will have access to the following list of dimensions in RI specifically for the purpose of reporting on LPO recommendations and related measures. Only these dimensions can be used with LPO data, other dimensions will not return results.

Folder NamePurpose
Business CalendarReport using your primary fnancial calendar, such as the fscal
week. LPO results will only exist at Fiscal Week or above levels.
Most LPO data will always be for the current business week only
or for the weeks following that (depending on the timeframe of
your recommendations).
Folder NamePurpose
Clusters As IsReport on your LPO recommendations at the price zone level.
Price Optimization ProductReport on your LPO recommendations using the LPO product
hierarchy, which starts from the recommendation level (style/
color or style for example) and can go up to higher levels like
department and division.
Regular Price Optimization
Product
Report on your LPO regular price recommendations using the LPO
reg price product hierarchy, which starts from the
recommendation level (sku or style for example) and can go up to
higher levels like department and division. The regular and
markdown hierarchies are different due to differing base
intersections for the results.
Price Optimization RunReport on your LPO recommendations using the LPO run details
such as the Run Name and ID, which can be useful when focusing
on a specifc run in the LPO user interface that you need to review
for issues.

LPO users will also have access to the following list of recommendation results and measures in RI. These must be used only with the previously listed dimensions or as standalone measures (where noted).

Folder NamePurpose
Price Optimization ActualsReport on various inputs to the LPO optimization process such as
calculated sales measures at the same level as your
recommendations (e.g. style-color/price zone/week).
Price Optimization
Inventory
Report on stock on-hand data used by the LPO optimization
process such as calculated inventory measures at the same level
as your recommendations (e.g. style-color/price zone/week).
Price Optimization Price CostReport on price and cost data used by the LPO optimization
process such as regular and markdown prices at the same level as
your recommendations (e.g. style-color/price zone/week).
Price OptimizationReport on the price recommendations and associated output
Recommendationsmeasures from the LPO optimization process at your chosen
recommendation level (e.g. style-color/price zone/week).
Price Optimization Run
Metrics
Report on any other measures associated with individual LPO
optimization runs, such as your custom fex attributes data and
secondary derived metrics.
Price Optimization Run
Alerts
Standalone reporting area for displaying any run alerts and
validation errors that occurred during LPO processing.
Price Optimization Run
Exports
Standalone reporting area for displaying any export failures or
warnings when sending LPO data to Pricing Cloud Service (PCS).
Regular Price Optimization
Recommendations
Report on the price recommendations and associated output
measures from the LPO regular price optimization process at your
chosen recommendation level (e.g. sku/price zone/week).
Regular Price Optimization
Run Metrics
Report on any other measures associated with individual LPO
regular price optimization runs, such as your custom fex
attributes data and secondary derived metrics.
Regular Price Optimization
Inventory
Report on stock on-hand data used by the LPO regular price
optimization process such as calculated inventory measures at the
same level as your recommendations (e.g. sku/price zone/week).
Folder NamePurpose
Regular Price OptimizationReport on price and cost data used by the LPO regular price
Price Costoptimization process such as current regular prices at the same
level as your recommendations (e.g. sku/price zone/week).

Reporting for Inventory Planning Optimization

A user of Inventory Planning Optimization (IPO) that wants to report on their data in RI will have access to historical data that is used as input to the planning and optimization processes plus the sku/store/week forecasts that are output from AI Foundation and Demand Forecasting. Historical data will include things such as sales, inventory, and receipts. The forecasts will include the sku/store/week base demand generated by AI Foundation as well as the final approved sku/store/week forecast which is tagged for export to RI. You may combine data from both categories to compare them side by side, such as a report that shows this year’s sales versus last year and forecast.

IPO users will have access to the following list of dimensions in RI:

Folder NamePurpose
Business CalendarReport using your primary fnancial calendar, such as the fscal
week.
Gregorian CalendarReport using Gregorian calendar attributes such as the month.
Item As-IsReport on your items and merchandise hierarchy, such as
department.
Organization As IsReport on your locations and organization hierarchy, such as
region.
Product Org AttributesReport on the item/location replenishment attributes which are
being fed into the system from an external source such as
Merchandise Foundation Cloud Services (MFCS), such as the
replenishment method and last review date.
Retail Transaction CodeReport on certain transactions like adjustments and receipts based
on their transaction code.
Retail TypeReport on sales by type, such as regular versus promotion.
Time of DayReport on sales transactions by the time of day, if times are
provided in the data.
Season Phase PlanningReport on historical data aggregated to a season/phase level. IPO
Inventory Optimization allows the use of seasons as a way to
defne time periods for the optimization and you may also use
them to report on historical data like sales and inventory.
SupplierReport on your suppliers and their attributes, such as the supplier
lead time and supplier item codes, along with transaction data
such as sales and inventory.
AllocationReport on allocations generated by an upstream system such as
Merchandise Foundation Cloud Services (MFCS). To be used only
with the Allocation Detail fact.
PromotionReport on historical and ongoing promotions linked with sales
transaction activity. To be used only with the Sales Promotion fact.
Inventory Replenishment
Status
Report on the specifc item-locations optimized by IPO’s
replenishment processing.
Folder NamePurpose
Purchase OrderReport on purchase order details using attributes like Not Before
Date and OTB EOW Date. To be used only with the Purchase On
Order fact.
ShipmentReport on shipments generated by an upstream system such as
Merchandise Foundation Cloud Services (MFCS). To be used only
with the Shipment Detail fact.
Transfer StatusReport on transfers generated by an upstream system such as
Merchandise Foundation Cloud Services (MFCS). To be used only
with the Transfer Status Detail fact.

Within these folders, some attributes may not have any data as it will depend on what you are providing into the system. For example, the item dimension includes user-defined attributes (UDAs) that IPO customers may or may not use. Some of these folders may not be usable at all for your data, such as the Time of Day dimension if you are only loading daily sales totals. When you begin using RI reporting, it will be important to determine what data you have available in the data warehouse and supplement that as needed if you require more data to build your reports.

IPO users will also have access to the following list of facts in RI:

Folder NamePurpose
Inventory PositionReport on your inventory positions such as on-hand and in-transit
stock units.
Inventory ReceiptsReport on inventory receipt transactions such as PO receipts and
transfer receipts.
Inventory ReplenishmentReport on the replenishment policy updates generated by the
Inventory Optimization workfows.
Inventory UnavailableReport on the unsellable inventory on-hand data for stock marked
unavailable at a location.
Allocation DetailReport on allocation line item details for allocations generated by
an upstream system such as Merchandise Foundation Cloud
Services (MFCS).
Shipment DetailReport on shipment line item details for shipments generated by
an upstream system such as Merchandise Foundation Cloud
Services (MFCS).
Purchase On OrderReport on purchase order line item details for POs generated by
an upstream system such as Merchandise Foundation Cloud
Services (MFCS).
Transfer Status DetailReport on transfer line item details for transfers generated by an
upstream system such as Merchandise Foundation Cloud Services
(MFCS).
PricingReport on historical and current item/location prices.
SalesReport on your sales and return transactions.
Sales PackReport on sales of pack items, spread down to be shown on the
component items in the pack.
Sales PromotionReport on sales with one or more promotions and offers applied
to the transactions, at the individual promo/offer level of detail.
Use in combination with the Promotion dimension.
Plan Forecast 1Report on the base demand forecast generated by AI Foundation
and sent to Demand Forecasting (DF).
Folder NamePurpose
Plan Forecast 2Report on the fnal approved forecast tagged in AI Foundation as
being used in the export to RI.

Just like with the dimensions, some of these areas may not have any data for you to report on. You might not use allocations as part of your optimizations, or you may not have any promotional sales. Some sales measures such as manual markup counts or item scan counts will not have data if you only provided what is required for IPO. You will need to do a thorough review of your input data and determine the measures you can use in reporting. For the Plan Forecast facts, these are AIF and DF outputs which require additional integration batch jobs to be running before they will be available to report on.


In this guide