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3 User Roles

Roles are used to classify users based on job responsibilities and actions to be performed in the Oracle Retail Process Orchestration and Monitoring application (POM). Using roles, a user’s access can be restricted to specific areas or functions within the application. In POM, users must be associated with at least one job role in order to access the application.

The following topics are covered in this chapter:

Roles

Functional Access by Role

Roles

POM comes available with a set of pre-defined roles described in the table below. In addition to the roles, the table contains an alias for each role which is used in the next section for easier reading.

Table 3-1 Roles

RoleAliasDescription
BATCH_ADMINISTRATOR_JOBAdministratorUsers within this role are retailer
administrators with full access to all
POM actions. They monitor, maintain
and confgure the batch schedules. They
may also maintain POM application
confgurations for efcient operations.
They troubleshoot batch issues and
work with Oracle support personnel to
address those issues. Finally, they may
apply batch schedule patches and
upgrades.
Additionally, users assigned this role
are given access to the Oracle AMS
Utilities screen.
BATCH_VIEWER_JOBViewerUsers within this role are retailer
business users responsible for just
monitoring batch. They have view
access to all POM screens except AMS
Utilities.
BATCH_SCHEDULE_CONFIGURATIO
N_MANAGER_JOB
Schedule Confg
Mgr
Users within this role are typically
retailer administrators responsible for
just monitoring batch and confguring
external dependencies and callbacks
into the Company’s systems. They have
view access to all POM screens except
AMS Utilities.

User Guide G58509-01 Copyright© 2026, Oracle and/or its affiliates.

Table 3-1 (Cont.) Roles

RoleAliasDescription
BATCH_SCHEDULE_ADMINISTRATO
R_JOB
Schedule AdminUsers within this role are typically
retailer administrators responsible for
maintaining, monitoring and executing
batch. They have view access to all POM
screens except AMS Utilities. They can
perform select activities on the Batch
Monitor screen to move the schedule
along. They also have update access to
the Batch Administration screen. They
can also confgure some application
properties and can confgure a new
schedule
BATCH_ORACLE_AMS_ADMINISTRA
TOR_JOB
AMS AdminUsers within this role are typically
Oracle AMS administrators who
monitor, maintain and confgure the
batch schedules. They also maintain
POM application confgurations for
efcient operations. They troubleshoot
batch issues and work with other
Oracle development and support
personnel to address those issues.
Finally they apply POM and batch
schedule patches and upgrades.
DM_ADMINISTRATOR_JOBDM AdminUsers within this role are typically
retailer administrators responsible for
migrating data from one environment
to another. They can perform all actions
on the Data Migration Confguration
and Operations screens.
DM_MONITOR_JOBDM MonitorUsers within this role are retailer
business users responsible for just
monitoring data migrations. They can
only view and restart data migrations
that are in progress. They cannot
initiate new migrations.

Functional Access by Role

This section lists all roles that have update access for each functional aspect of every screen. It is organized by screen, except for the first two tables.

Table 3-2 External Integration

FeatureRoles (aliases) with access
Invoking batch execution
from an external system
Schedule Admin
Administrator
Requesting the status of a
batch execution
AMS Admin
Releasing dependency on an
external process

User Guide G58509-01 Copyright© 2026, Oracle and/or its affiliates.

Table 3-3 POM Task Menu

FeatureRoles (aliases) with access
Show Batch Monitoring taskAdministrator
Viewer
Schedule Confg Mgr
Schedule Admin
AMS Admin
Show System Confguration taskAdministrator
Viewer
Schedule Confg Mgr
Schedule Admin
AMS Admin
Show Batch Administration taskAdministrator
Viewer
Schedule Confg Mgr
Schedule Admin
AMS Admin
Show Scheduler Administration taskAdministrator
Schedule Admin
AMS Admin
Show Schedule Maintenance taskAdministrator
Viewer
Schedule Confg Mgr
Schedule Admin
AMS Admin
Show AMS Utilities taskAMS Admin

Table 3-4 Screen: Batch Monitoring

FeatureRoles (aliases) with update access
Buttons for Create Schedule, Close Schedule
and Restart Schedule
Schedule Admin
Administrator
AMS Admin
Jobs table on Batch Monitoring screen - Buttons
for Run, Rerun, Hold, Release, Skip, Release
Skip, and action for Add Comments
Schedule Admin
Administrator
AMS Admin
Jobs table Actions menu on Batch Monitoring
screen - Edit Parameters (for selected job)
Schedule Admin
Administrator
AMS Admin
Job Details screen - Enable/Disable External
Dependencies
Administrator
Schedule Confg Mgr
Schedule Admin
AMS Admin

User Guide G58509-01 Copyright© 2026, Oracle and/or its affiliates.

Table 3-4 (Cont.) Screen: Batch Monitoring

FeatureRoles (aliases) with update access
Job Details screen - Retry Schedule Link buttonAdministrator
AMS Admin
Job Details screen - Retry Callback buttonAdministrator
AMS Admin
Execution Engine display ConfgurationAdministrator
AMS Admin
Download Job LogAll authenticated users
Download Cycle SummaryAll authenticated users
Scheduler Tasks Monitoring and actionsAdministrator
Schedule Admin
AMS Admin

Table 3-5 Screen: System Configuration

FeatureRoles (aliases) with update access
System tab - Update actionsAdministrator
AMS Admin
Schedule tab - Update actions for general &
environment settings
Administrator
AMS Admin
Schedule tab - Job agent system options dialogAdministrator
AMS Admin
Schedule tab - Update actions for MDF
confguration
Administrator
AMS Admin
Schedule tab - Update actions for job agent
throttling confguration
Administrator
AMS Admin
System tab - Update actions for external
confgurations
Administrator
Schedule Confg Mgr
Schedule Admin
AMS Admin
Global Edit - Settings updatesAdministrator
AMS Admin
Global Edit - External Confguration updatesAdministrator
Schedule Confg Mgr
Schedule Admin
AMS Admin
Confgure New ScheduleAdministrator
Schedule Admin
AMS Admin

User Guide G58509-01 Copyright© 2026, Oracle and/or its affiliates.

Table 3-6 Screen: Batch Administration

FeatureRoles (aliases) with update access
Export Confg and Import Confg buttonsAdministrator
Schedule Admin
AMS Admin
Enable/disable switch on each of the Recurring
Flows and Jobs within each Flow
Administrator
Schedule Admin
AMS Admin
Jobs table on main UI - Edit and Enable/Disable
actions
Administrator
Schedule Admin
AMS Admin
Batch Job Details - Enable/Disable
Dependencies
Administrator
AMS Admin
Batch Job Details - Create/Enable/Disable/Delete
Inter-Schedule Dependencies
Administrator
AMS Admin
Batch Job Details - Create/Enable/Disable/Delete
Schedule links
Administrator
AMS Admin
Batch Job Details - Create/Enable/Disable/DeleteAdministrator
External DependenciesSchedule Confg Mgr
Schedule Admin
AMS Admin
Create/Edit/Delete Custom Adhoc EntitiesAdministrator
Schedule Admin
AMS Admin

Table 3-7 Screen: Scheduler Administration

FeatureRoles (aliases) with update access
All Functions on the Scheduler AdministrationAdministrator
screenSchedule Admin
AMS Admin

Table 3-8 Screen: Schedule Maintenance

FeatureRoles (aliases) with update access
All actions: Import Latest Schedule button,Administrator
Upgrade, Retry buttons in table rowAMS Admin
Download Confguration and download POM
seed data

User Guide G58509-01 Copyright© 2026, Oracle and/or its affiliates.

Table 3-9 Screen: AMS Utilities

FeatureRoles (aliases) with update access
Manual Job RunAdministrator
Override Job StatusAMS Admin
Override Execution Request Status
View Audit Events
Align Business Dates
Skip Recurring Flow(s)

Table 3-10 Screen: Application Properties

FeatureRoles (aliases) with update access
Application PropertiesSchedule Admin
Administrator
AMS Admin

Table 3-11 Screen: Data Migration

FeatureRoles (aliases) with update access
All actions: Agent Confguration, All DataDM Admin
Migration operations
View data migrations in progress, Restart failed
migrations
DM Monitor

User Guide G58509-01 Copyright© 2026, Oracle and/or its affiliates.


In this guide

  • 5 Process Orchestration and Monitoring Cloud Service Authentication & AuthorizationPOM Security Guide · shares BATCH_ADMINISTRATOR_JOB, BATCH_ORACLE_AMS_ADMINISTRATOR_JOB, BATCH_SCHEDULE_ADMINISTRATOR_JOB, BATCH_SCHEDULE_CONFIGURATION_MANAGER_JOB
  • 9 User Roles and OAuth ScopesPOM Implementation Guide · shares BATCH_ADMINISTRATOR_JOB, BATCH_ORACLE_AMS_ADMINISTRATOR_JOB, BATCH_SCHEDULE_ADMINISTRATOR_JOB, BATCH_SCHEDULE_CONFIGURATION_MANAGER_JOB
  • Release Readiness GuideRelease Notes · shares BATCH_ADMINISTRATOR_JOB, BATCH_ORACLE_AMS_ADMINISTRATOR_JOB, BATCH_SCHEDULE_ADMINISTRATOR_JOB, BATCH_SCHEDULE_CONFIGURATION_MANAGER_JOB
  • 4 Scheduler TasksPOM Implementation Guide · shares BATCH_ADMINISTRATOR_JOB, BATCH_SCHEDULE_ADMINISTRATOR_JOB