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6 Frequently Asked Questions

This section includes a number of specific questions related to security that are frequently asked by prospects, customers and implementers.

Table 6-1 FAQs

Question Answer Does Merchandising Cloud Service Yes. Sensitive Personal Data is stored in encrypted tablespace. Suite support data encryption? All data is encrypted in transit, Merchandising Cloud Service Suite uses TLS for secure transport of data. Does Merchandising Cloud Service Yes. The Oracle Cloud network is isolated from the Oracle Suite provide network segregation? corporate network. Does Merchandising Cloud Service Yes. Backup is a standard process for the Merchandising Cloud Suite provide secure backups? Service Suite. Database and application servers backed up both incrementally (daily) and fully (weekly). Backups are stored for at least 60 days. Does Merchandising Cloud Service Yes. All application and infrastructure logs are forwarded to a Suite provide centralized logging? centralized Security Information and Event Management system. Does Merchandising Cloud Service Yes. All files uploaded into Merchandising Cloud Service Suite Suite scan for viruses? are scanned by anti-virus and anti-malware software. All hosts in the cloud service are regularly patched with the latest critical patch updates. Does Merchandising Cloud Service Multi-Factor Authentication is an option via OCI IAM. Suite provide strong authentication options such as 2-factor, one-time Password? Does Merchandising Cloud Service Terms of Use is an option via OCI IAM. It presents disclaimers Suite include a configurable warning and acceptable use policies to users.

Does Merchandising Cloud Service Suite provide strong authentication options such as 2-factor, one-time Password? Does Merchandising Cloud Service Suite include a configurable warning banner which is presented upon login?

Does Merchandising Cloud Service Suite implement access lists to secure each tier of the solution?

Yes. Communication between tiers within Merchandising Cloud Service Suite is limited by subnet ingress security lists.

Does Merchandising Cloud Service Suite include and support the capability to change default account passwords?

All user password management occurs in OCI IAM.

Does Merchandising Cloud Service Suite support Roles with defined access levels?

Yes. Oracle Retail Enterprise roles span Oracle Retail applications. Within Merchandising Cloud Service Suite, privileges and duties can be assigned to roles to define what is accessible to certain types of users. All hosts within the solution are synchronized to the same time source.

Does Merchandising Cloud Service Suite support synchronizing with an external time source?

Table 6-1 (Cont.) FAQs

Question Answer Does Merchandising Cloud Service OCI IAM provides robust password policy management Suite provide strong password options functionality. When a user creates a password, OCI IAM such as complexity, history, aging, validates the password against the password policies. More account lockout, etc.? information about password policies is available at https:// docs.oracle.com/en-us/iaas/Content/Identity/passwordpolicies/ Managing-Password-Policies.htm


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